Well, time certainly flies. It seems like yesterday we were writing the last update for October. Before we know it Christmas will be upon us.
We have another new broker to welcome on board with MotorLease. Global Car Leasing have been fun to work with, and we are delighted to have Graham and the team on board. The launch was a good example of how flexible we can be, in terms of how much needs to be done to 'go live'. Some brokers want to get something up and running as quickly as they can, and then work on the content and details as they go, and other prefer a more considered approach, over several weeks. We can happily support either.
Through our community tool we provide the brokers with a clear view of our backlog, priorities and what we are working on currently. We try to plan three months in advance, and then consider the relative importance of anything pressing that emerges as a request.
Our brokers have kept our engineers busy, and we have delivered over ten further enhancements in October. Highlights of the changes include further automation in the CRM for renewal emails, so you can set up the timing for when you want the email to send, and of course customise the content on the template. This functionality will also be particularly useful to support Consumer Duty-type communications.
We've also continued to improve the proposal form, so that it can now easily be resumed by a customer, without losing any progress, making it easier for the customer to complete and increasing the certainty of getting the proposal form completed quickly.
Other changes to the website include:
And for the CRM: